CUSTOMER CARE
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FEEDBACK/COMPLAINTS
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POLICIES
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CITIZEN CHARTER
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CODES FOR CUSTOMER SERVICE
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SERVICE CHARGES & FEES
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CONTACT US
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REGULATORY DISCLOSURES
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FAQs
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LIST OF UNCLAIMED/INOPERATIVE ACCOUNTS
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DISCLAIMERS
POLICIES
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Policy on Grievance Redressal
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Compensation policy
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Cheque Collection Policy
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Policy on depositors Rights
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Policy on Security Repossession/ Code of conduct for Recovery Agents
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Policy on Multi City Cheque
CODES FOR CUSTOMER SERVICE
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Fair Lending Practice Codes
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Code of Commitments to Customers (BCSBI CODE)
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Code of Bank's Commitment to Micro and Small Enterprises (BCSBI Code)
CONTACT US
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Contact Centre
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SMS Unhappy
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Network Nodal Officers
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Principal Nodal Officer
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Corporate Centre
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All States Contact numbers PMJDY
REGULATORY DISCLOSURES
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STATEMENT OF COMPLAINTS RECEIVED AND DISPOSED DURING THE FY 2013-2014
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STATEMENT OF COMPLAINTS RECEIVED AND DISPOSED DURING THE FY 2012-2013
PRINCIPAL NODAL OFFICER
| PRINCIPAL NODAL OFFICER |
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| The General Manager (NBG – Coordination) State Bank of India State Bank Bhavan, 11th Floor Madam Cama Road, Mumbai 400 021 Fax: 022 22742431 Email: gm.customer@sbi.co.in |
CORPORATE CENTER
| CHAIRMAN |
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| The Chairman State Bank of India State Bank Bhavan, Madam Cama Road, Mumbai 400 021 Email: chairmansbi.customer@sbi.co.in |
| CUSTOMER SERVICE DEPARTMENT |
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| The Dy General Manager Customer Service Department State Bank of India State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021 Tel: 022-22029456 Fax: 022 22742431 Email: dgm.customer@sbi.co.in |
